Privacy Policy

1. Overview

NEET Sprint, operated by EZSITES respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains our data collection, usage, and protection practices across the NEET Sprint platform.

2. Information We Collect

• Account Information: Name, email address, password hashes, and plan status.
• Exam Performance Data: Mock sprint responses, test scores, subject strengths/weaknesses, and error vault items.
• Transactional Records: Order IDs, payment identifiers, timestamps, and receipt amounts.

3. Data Processors & Infrastructure

We partner with trusted industry leaders to deliver secure cloud and payment infrastructure:

• Google Cloud / Firebase: Functions as our primary cloud data processor for authentication, encrypted cloud database storage (Cloud Firestore), and user identity management.
• Razorpay: Acts as our authorized payment gateway processor. All payment details (card numbers, UPI credentials, net banking credentials) are processed directly and securely via Razorpay under PCI-DSS Level 1 compliance. We do not store or process raw payment card numbers or banking passwords on our servers.
• Resend: Used for transactional email delivery (one-time verification codes and account notifications).

4. Data Protection & Your Rights

We implement industry-standard encryption in transit (HTTPS/TLS) and at rest. You have the right to request access to, correction of, or permanent deletion of your personal data at any time by contacting our support desk.